At Derwent Trading we are committed to protecting your privacy. Any personal information we collect about you is used to provide you with the best possible product and service based on your individual needs. For the purpose of this document the terms "we", "our" and "us" refer to Derwent Trading.
How we collect the information
We may collect personal information about you when you deal with us over the telephone, send us correspondence (whether by letter, fax or email), visit our web site or when you have contact with us in person (including agents or contractors such as delivery drivers). At no time do we collect any information from our customers other than that information that our customers voluntarily give us.
The information we collect and how we use it.
When you purchase products from us we may need to collect some details in order to fulfil your purchases.
Disclosure of personal information to third parties.
The only time we disclose personal information to third parties is when we contract a freight company or the Post office to deliver your order.
Other than for the above, we will not disclose your personally identifiable information to any third parties for marketing or any other purpose without your prior consent, unless required by law.
Cookies
A cookie is a piece of data containing information about you. We do not use or store any cookies.
Security
The Derwent Trading web site takes every precaution possible to protect your personally identifiable information. This includes the use of Firewalls and encrypting sensitive information using Secure Socket Layers (SSL) whenever appropriate.
Changes to our Privacy Policy
We may amend this privacy policy as our business requirements or the laws change. Any changes to this privacy policy will be updated on our web site.
Contacting Derwent Trading about privacy
If you wish to gain access to your information, have a query relating to this privacy policy or feel your privacy has been breached please email our Privacy Policy Administrator Email: robert@derwenttrading.com.au