Terms & Conditions

Customer Service Policy

Goods are subject to availability. All items that are displayed on the website are available to purchase however from time to time a Supplier may not be able to provide a product for whatever reason and in this situation ordering this product may be out of our control. In the event that we cannot supply a product we will notify you via email or phone within 2 working days of your order. We will suggest a comparable product of similar nature. If we cannot fill your order a full refund will be given within 5 workings days where you have already paid for the goods. It is our intention to only display available products for sale. If a Supplier is unable to supply a product for whatever reason we will indicate this on the website.

Website Access

This Website is intended for use by Australian Residents only and all prices displayed are in Australian dollars. If you wish to place an order outside of Australia please contact our customer service team using any of the methods on the contact us page. It is not necessary to register with us in order to use most parts of this Website. However, particular areas of this Website will be accessible only if you have registered. You may print and download material from this Website provided that you do not modify or reproduce any content without our prior written consent.


We strive to protect comments and information you provide on this website. We will use all reasonable endeavours to that your and information is not compromised. However, we cannot guarantee that no Harmful Code will enter this site. You should be aware of the risks associated with using websites. We recommend that you use appropriate and up-to-date firewall and anti-virus software to protect your computer systems.

Links to and from other websites

Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this Website you do so at your own risk. Disclaimer Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and/or up to date. All material contained on this Website is provided without any or warranty of any kind. You use the material on this Website at your own discretion.


For more information about how we protect your privacy and personal information, please see our Privacy Statement. In order to make a purchase from this website you will be required to provide personal information including an email address.We will only use and disclose your personal information to a person, body or other Agency:

  • to provide you with a service or product that you have requested;
  • as authorised by law, for example, if a law enforcement authority or court order lawfully directs us to disclose the information of a user.

Exclusion of liability

We do not accept liability for any loss or damage that you suffer as a result of using this Website. Nothing in these Terms and Conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded under the laws of Tasmania. Law and jurisdiction These terms of use are governed by the laws of Tasmania, Australia and you agree to submit to the exclusive jurisdiction of the courts of Tasmania.If any of these Terms of Use are held to be invalid, unenforceable or illegal for any reason, the remaining Terms of Use will continue in full force. We may revise these Terms and Conditions from time to time. Please contact us if you have any questions, problems or feedback regarding our site.